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The Public Works Department is committed to maintaining arterial and residential streets. Crews rely on residents to report potholes. Residents are encouraged to call the Pothole Hotline at 309.524.2407 or submit an online service request.
Potholes are repaired within 48 hours or by the next working day following the report, weather permitting. Potholes posing safety hazards or those that will likely damage vehicles get immediate repair, if possible.