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Posted on: December 8, 2023

Please fill out your Cross-Connection Survey

Cross-Connection survey image

All Moline residents either have or will soon receive a survey in the mail from Backflow Solutions (BSI) called a Cross-Connection Survey.
The information collected is critically important for helping keep Moline's water system safe and free from backflow related health hazards. The Illinois Environmental Protection Agency (EPA) requires every water supplier to implement a cross-connection control program, with a requirement of that program surveying residents every two years to help identify and eliminate possible cross-connections.
We ask that customers complete the form either online or via mail to the P.O. Box address on the letter. Any questions or help with the survey can be directed to BSI directly at their toll-free number 888-966-6050. 
More information about the Cross-Connection Control Program can be found here:

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