How can I report a sewer backup?

If sewer water is backing up into your basement, contact us at the numbers listed below for assistance. Sewer backups are handled on an emergency basis. A crew will respond to determine the problem and will leave a door tag that explains their findings if no one is home. This is a free service. FOR IMMEDIATE ASSISTANCE: Monday through Friday, 7:00am - 3:30pm: call 309.524.2300 After 3:30pm or on weekends and holidays: call 309.524.2300 You can also submit a request for a non-emergency situation.

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1. Who is responsible for my building sewer/lateral?
2. What can I do about sewer odor?
3. How can I report a sewer backup?
4. What is Moline's Basement Backup Prevention Program?
5. How can I establish a new sewer connection?
6. How can I report a missing manhole?
7. How do I eliminate sewer charges for lawn watering or swimming pool purposes?
8. How do I report a sinkhole?
9. What is undermining?
10. What is wastewater?
11. What is the wastewater treatment process?
12. How do I locate the water or sewer line on my property?