Online Utility Payment Service

Convenience and customer service for Moline residents continues to be a top priority for the Moline City Council. To meet this need, the City of Moline is pleased to offer FREE, online utility payment and access to utility accounts via the Internet. The City of Moline is the first municipality in the Quad Cities to offer this convenient service for its customers.

With our new online service, you have the option of paying your utility bills including water, sewer and stormwater via the city's website. You may also view your payment history, view current and past billing statements, view consumption for the past three years and chart water usage per day, month and year.

Imagine...Save time and money by eliminating the need to write a check, find a stamp and rush to get your payment made on time!

The City's Information Technology Department and Finance Department have worked closely to ensure this electronic service is secure and dependable.

To sign up for the online utility payment service, click here.  You will be asked to submit an e-mail request for the service and provide your account number. Our finance department will respond by e-mail and will issue an “initial” pin number for you to use to complete the registration process. You will receive this initial pin within two business days of your e-mail request.

Even though you sign up for online utility payment, you will continue to receive a paper bill by regular mail each quarter. Registration simply allows you the option of paying with a credit card via the Internet and viewing your account online. The city accepts Visa, Mastercard and American Express. Other options available to Moline customers for utility bill payment include Automatic Payment Plan or payment in person or by mail. The City also offers a convenient drive thru service for bill payment.

If you have questions regarding the online utility payment service, contact us by e-mail at utilities@moline.il.us or by calling our customer service representatives at 309-524-2070.

  Online Service Request