Online City Utility Payment Service

Use your credit card to conveniently pay your city utility bill online. There is no charge for this service. 

You may also view your payment history, view current and past billing statements, view consumption for the past three years and chart water usage per day, month and year.

Once you sign up for online city utility payment, you will be asked to submit an e-mail request for the service and provide your account number. Our finance department will respond by e-mail and will issue an “initial” pin number for you to use to complete the registration process. You will receive this initial pin within two business days of your e-mail request.

You will continue to receive a paper bill by regular mail each quarter. Registration simply allows you the option of paying with a credit card via the Internet and viewing your account online. The City accepts Visa, Mastercard, American Express and Discover card. Other options available to Moline customers for utility bill payment include Automatic Payment Service or payment in person or by mail.

If you have questions regarding the online city utility payment service, contact us by e-mail at utilities@moline.il.us or by calling our customer service representatives at 309-524-2070.