* If Boil Order Is In Effect:
Customers should boil any water that will be used for direct human consumption for 5 minutes prior to consumption. These Precautionary boil orders are issued when water system pressure falls below 20 PSI due to repairs and/or operational problems. All effected customers are notified when a boil order is placed in effect. Boil orders remain in effect until bacteriological testing confirms the safety of the drinking water. A minimum of 24 hours is required to complete the laboratory testing.
* If Boil Order Is Rescinded:
Boil orders are rescinded after bacteriological testing confirms the safety of the drinking water. All effected customers are notified whenever a boil order is rescinded. The boil orders are issued as a precautionary measure with our customer's health and safety in mind. We apologize for any inconvenience boil orders may cause our customers.
Any questions do not hesitate to contact the water division at 309-524-2300